You can contact us at Email within 7 days after receipt of the product to process returns and exchanges. Please note that we cannot reply after the deadline, and the return or exchange due to personal circumstances requires the customer to bear the shipping cost. If the product has quality problems (damage, dirt) in the unused state, we will reply the return and exchange, and bear the freight. We do not accept returns or exchanges under the following circumstances - Wore (such as label is cut ) and washed products ·The product is damaged by the customer ·Underwear · Washed or cleaned items ·The product has been delivered for more than 7 days. · If you send us back without contact. · If attachments such as labels or boxes are lost or damaged ·Products with tobacco smoke and perfume